Yes, you can! Each order is unique to the Star Register and is recorded in the Official Register of Stars. We are one of the few legitimate Registries using advanced mapping software to assign your order.

Place your order on our order page and one of our experienced employees will handle everything else for you, this includes:

• Preparing relevant paperwork and electronic transmission of all necessary data to the Official Register of Stars Database.
• Receipt of the response with the unique coordinates of your star.
• Preparation of the star chart with the coordinates.
• Preparation of the certificate and the gift Kit.

We currently offer four products: (1) Deluxe (2) Supernova (3) Twin and (4) Milkyway Supernova. Each of this has it's own benefits and they can be compared on our homepage comparison chart.

You can use the coordinates listed on your star chart to locate the star in the night sky or by searching our Official Register of Stars which shows you a real photo of the star in the night sky.

Yes, this is possible on the order form.

As our orders are digitally delivered, you can either open the kit in your browser or through Adobe Reader.

Yes. Every star coordinate is only allocated once, to a unique registration.

If you haven’t received the digital star pack by email within 24 hours please contact orders@starregister.com

We deliver by PDF within 24 hours via email. If you have not received your certificate within that time, please email orders@starregister.com

Yes, the easiest way to find the star is through the Official Register of Stars. By entering the name it is easy to view the star in the night sky. However, it is also possible to find the location of the star using a telescope.

Please send an email to orders@starregister.com

Once we send the gift kit pack we aren't able to change it.

We do not issue refunds for digital products once the order is confirmed and the product is sent on.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Returns and Refunds Policy, please contact us at orders@starregister.com

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, credit card information or other details to help you with your experience.

We collect information from you when you place an order or enter information on our site.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

We do not use vulnerability scanning and/or scanning to PCI standards. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:

• Keep track of advertisements.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We do not include or offer third party products or services on our website.

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. More info on this.
We have not enabled Google AdSense on our site but we may do so in the future.

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via email within 7 business days.
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

If there are any questions regarding this privacy policy you may contact us using the information below.
https://www.starregister.com